Terms of Service
These Terms of Service ("Terms") govern your access to and use of the DRAWSORT software, website, and APIs (collectively, the "Service"), operated by DRAWSORT LLC ("DRAWSORT", "we", "us"). By creating an account or using the Service, you agree to these Terms.
1. The Service
DRAWSORT extracts metadata from engineering drawings using a hybrid pipeline of pattern matching and artificial intelligence. The Service is provided on a hosted basis at drawsort.com and via API.
2. Accounts and Access
You must register an account to use the Service. You are responsible for:
- Providing accurate registration information.
- Keeping your credentials confidential.
- All activity that occurs under your account.
If your organization has a designated workspace, your access is limited to that workspace and the data within it.
3. Your Content
You retain ownership of all drawings, files, and other content you upload to the Service ("Your Content"). You grant DRAWSORT only the limited license needed to host, process, and return extraction results to you. We do not sell Your Content, share it for marketing, or use it to train AI models.
4. Acceptable Use
You agree not to:
- Reverse-engineer, decompile, or attempt to derive the source code of the Service.
- Use the Service to upload material you do not have the legal right to process.
- Upload material that infringes third-party intellectual-property rights, violates privacy laws, or contains malware.
- Attempt to gain unauthorized access to other users' workspaces or DRAWSORT's infrastructure.
- Use the Service to build a competing product.
- Resell, sublicense, or share access to your account outside your organization.
We may suspend or terminate your access if we reasonably believe you are violating this section.
5. Service Availability
We aim to keep the Service available, but do not guarantee uninterrupted access. The Service may be unavailable for maintenance, updates, or due to factors outside our control. For pilots and free accounts, no service-level commitment applies.
6. Intellectual Property
DRAWSORT and its licensors retain all right, title, and interest in the Service, including the underlying software, models, and trademarks. These Terms do not grant you any rights in DRAWSORT's intellectual property other than the limited right to use the Service.
7. Fees and Billing
Pilot accounts are provided at no charge. Paid accounts are billed according to the plan selected at sign-up, processed by Stripe. Fees are non-refundable except where required by law.
8. Termination
You may stop using the Service and close your account at any time by emailing kiellandbrown@drawsort.com. We may terminate or suspend access for violations of these Terms or for any reason on reasonable notice. Sections 3, 6, 9, 10, and 11 survive termination.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. DRAWSORT does not warrant that extraction results will be error-free. You are responsible for verifying any extracted data before relying on it for decisions.
10. Limitation of Liability
To the maximum extent permitted by law, DRAWSORT's total liability arising out of or related to the Service will not exceed the greater of (a) the fees you paid to DRAWSORT in the twelve (12) months before the claim, or (b) one hundred U.S. dollars (US $100). DRAWSORT will not be liable for any indirect, incidental, special, consequential, or punitive damages.
11. Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Pulaski County, Arkansas.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least fourteen (14) days before they take effect. Continued use after the effective date constitutes acceptance.
13. Contact
Questions? kiellandbrown@drawsort.com